Are people naturally resistant to change? Leaves are turning orange, days are getting shorter, and the sea temperature has dropped to 12oC at French Farm. Winter has arrived. We continue to swim most days (stormy weather not included) and neighbours question our sanity on a regular basis. We were working with a client […]
We were speaking with a client a few days ago about COVID-19 and his business. Without giving away too many details (to protect client confidentiality we’ll call him “Paul”), he is a senior manager in an essential service business and has several hundred people in his care, consisting of middle and branch managers and frontline […]